Simulating Decision Support Systems: A Laboratory Experiment
نویسنده
چکیده
This study implements decision support systems (DSS) in a business simulation game. Fifty-Eight companies, consisting of about 300 senior graduate students participating in a business game, developed DSS and reported on the systems developed. We later evaluated a number of variables related to their DSS: use of systems, contribution of systems, and user satisfaction. Our findings validate the use of the simulation exercise as a practical tool for measuring DSS effectiveness.
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